55hb Terms & Conditions — Complete Platform Usage Guide

1 General Provisions

These terms and conditions apply to the 55hb platform (https://55hb.org) and all related services. 55hb is an online gaming and Sports Betting platform operating under an international licence.

55hb reserves the right to modify these terms and conditions at any time. Users will be given advance notice of any major changes. Continued use of the platform after such changes constitutes acceptance of the updated terms.

• These terms and conditions have been prepared in accordance with Bangladeshi law and applicable international regulations.
• 55hb's decision shall be final in resolving any dispute, though fair play principles will always be upheld.
• All promotional materials from 55hb are subject to these master terms and conditions.

2 Account & Registration

A valid account must be created to access services on 55hb. Each individual is permitted to hold only one account.

Information provided at registration

• You must provide your full legal name.
• A valid, active email address must be used.
• Your date of birth must be accurate — incorrect information may result in account termination.
• A valid mobile number is required, as it will be used for verification purposes.

Account Security

Keep your password and login credentials confidential. 55hb will never ask for your password directly. If you suspect unauthorized access to your account, contact our support team immediately.

3 Eligibility & Age Requirements

55hb is strictly for users aged 18 and above. This policy is rigorously enforced.

• Age verification is carried out at the time of registration.
• A government-issued ID (NID/passport) may be requested in cases where activity appears suspicious.
• Providing false information about your age will result in permanent account closure.
• It is the user's responsibility to comply with the local laws of the country from which they access the 55hb platform.

4 Deposits & Withdrawals

The following rules apply to all transactions on 55hb.

Deposit

• Minimum deposit amounts may vary depending on the payment method used.
• Deposits can be made via mobile banking, e-wallets, and bank transfer.
• Deposited funds are generally credited to your account instantly.
• Payments from third-party accounts are not accepted.

Withdrawal

• Withdrawal requests are typically processed within 24 hours.
• KYC verification may be required before a withdrawal can be processed.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals may be temporarily placed on hold in the event of suspicious activity.

5 Bonuses & Promotions

The following general conditions must be met to qualify for any bonus offer on 55hb.

• Each bonus has its own wagering requirements, which are communicated before the bonus is claimed.
• Bonus funds cannot be withdrawn until the wagering requirements have been met.
• The welcome bonus is available to first-time registered users only.
• Accounts found to be abusing bonuses (e.g., claiming bonuses through multiple accounts) may be closed.
• 55hb reserves the right to modify or cancel any promotion at any time.
• Bonuses are generally valid for 30 days from the date of issue.

6 Betting Rules

The following rules apply when placing bets on 55hb.

Bet Acceptance & Cancellation

• Once a bet is confirmed, it generally cannot be changed or cancelled.
• The cash-out feature is available where applicable.
• 55hb reserves the right to void any bet placed at incorrect odds due to a technical error.

Odds & Payouts

• Odds may change at any time; the odds in effect at the time a bet is confirmed are the ones that apply.
• If an event is cancelled or postponed, bets are generally refunded.
• Payout limits apply — contact support for details on the maximum payout per bet.

7 Prohibited Activities

The following activities are strictly prohibited on 55hb and may result in account termination and legal action.

• Creating multiple accounts or using another person's account.
• Abusing the bonus system or claiming bonuses through fraudulent means.
• Placing bets using software, bots, or any other automated tools.
• Participating in match fixing or any other form of fraudulent activity.
• Using the platform for money laundering or any form of illegal financial activity.
• Attempting to steal or hack another user's personal information.
• Attempting unauthorized access to 55hb's systems.

8 Security & Privacy

55hb treats the security of your personal information as its highest priority.

• All data is protected with 256-bit SSL encryption.
• Your personal information is never sold to third parties.
• Information may be shared when required by regulatory authorities.
• To learn more about how your information is used, Privacy Policy See.

9 Responsible Gaming

55hb actively promotes a responsible gaming culture. We want our users to enjoy their entertainment while staying in control.

• You can set your own daily, weekly, or monthly deposit limits.
• You have the option to take a temporary break from the platform.
• Contact our support team for long-term self-exclusion.
• If you feel you may have a gaming problem, please seek help from a professional organisation.

For more details, visit our Responsible Gaming View page.

10 Account Closure

55hb reserves the right to close or suspend any account under the following circumstances.

• If these terms and conditions are violated.
• If evidence of fraudulent activity is found.
• As directed by the relevant regulatory authority.
• Inactive accounts that have not been used for an extended period (12 months) may be closed.

Users may close their account at any time by contacting support. If a balance remains, you will be given the opportunity to withdraw it before closure.

11 Changes & Amendments

55hb may update these terms and conditions at any time. Users will be notified of significant changes via email or an in-platform notification.

• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• Users will be notified at least 7 days before any significant changes take effect.
• The date of the last update can be found at the top of the page.

12 Contact

If you have any questions or concerns about these terms and conditions, please contact us.

• Email: [email protected] (not a clickable link)
• Live Chat: Available 24/7 — log in to the platform to start a chat
• Response time: Replies are typically received within 24 hours