55hb Privacy Policy — How We Keep Your Information Safe

1 Introduction

55hb is a responsible online entertainment platform. We believe that every user's personal information is their own asset, and protecting it is our fundamental responsibility. That is why 55hb follows international data protection standards — in particular, the principles of GDPR.

In this Privacy Policy, we clearly set out: what information is collected, why it is collected, how it is kept secure, and what rights you have. Our goal is full transparency — no hidden practices.

Your relationship with 55hb is built on trust. Managing millions of transactions and gaming activities every day, we understand that keeping your information secure means keeping your trust. That is why data protection at 55hb is not just a technical matter — it is part of our culture.

2 What Information We Collect

55hb collects the following types of information.

Personal Identification Information

• Full name and date of birth (required for age verification).
• Email address — for communication and account verification.
• Mobile number — for two-factor authentication.
• Government-issued ID details (NID / Passport) — for the KYC process.

Financial Information

• Payment method details (mobile banking number, e-wallet information).
• Transaction history — records of deposits and withdrawals.

Technical Information

• IP address and device identifiers.
• Browser type and operating system.
• Activity logs on the platform — such as which pages you visited and for how long.
• Information collected through cookies and tracking technologies.

3 How We Collect Information

55hb collects information in the following ways.

• Directly from you: When filling out the registration form, updating your profile, or contacting support.
• Automatically: While you use the platform, through cookies, log files, and analytics tools.
• From third parties: Limited information from payment providers or identity verification services.

4 Purpose of Data Use

55hb uses your information only for legitimate, defined purposes.

• Account Management: Registration, login, and account security.
• Service Delivery: Game management, betting, and transaction processing.
• Security: Fraud prevention, suspicious activity detection, and account protection.
• Legal Obligations: KYC and AML processes in compliance with regulatory authority requirements.
• Contact: Important updates, transaction confirmations, and support.
• Improvement: Analyzing user experience to improve the platform.
• Promotions: Sending you information about bonuses and offers, with your consent.

5 Sharing Data with Third Parties

55hb shares information only in limited circumstances and strictly to the extent necessary.

Who your data may be shared with

• Payment providers: Information essential to completing your transactions.
• KYC / Identity Verification Services: To meet regulatory obligations.
• Technology partners: For platform operations — they are also bound by strict confidentiality agreements.
• Law Enforcement Agencies: When required by court order or legal obligation.

Who we never share your data with

• Advertisers or marketing companies.
• Data brokers or data resellers.
• Competing platforms.

6 Data Security Measures

55hb uses multiple layers of security to protect your information.

• 256-bit SSL Encryption: All data transfers are encrypted.
• Two-factor authentication (2FA): Prevents unauthorized access to your account.
• Firewall & intrusion detection: To protect against cyberattacks.
• Regular security audits: Tested by third-party experts.
• Restricted Access: Only authorized personnel have access to sensitive information.
• Encrypted Storage: Data stored in our databases is also encrypted.

7 Cookie Policy

The 55hb website uses cookies — small files stored in your browser.

Cookie Types

• Essential Cookies: Essential for core platform functionality. Cannot be disabled.
• Functional Cookies: Remembers your preferences (language, theme).
• Analytics cookies: Tracks how often pages are visited — completely anonymous.
• Marketing cookies: Used only with your consent.

You can disable optional cookies from your browser settings. However, disabling essential cookies may cause some features to stop working.

8 Your Rights

As a 55hb user, you have several important rights regarding your own information.

9 Data Retention Period

55hb does not retain any information beyond the period it is needed.

• Active Account Information: For as long as the account remains active.
• Financial Transaction Records: Up to 5 years where legally required.
• KYC Documents: 3 years after account closure (regulatory requirement).
• Log Files: Retained for up to 1 year, then automatically deleted.
• Marketing information: Deleted upon withdrawal of consent.

10 Information of Minors

55hb strictly does not serve users under the age of 18. We do not knowingly collect any information from minors.

If it is found that data from a minor has been collected, it will be deleted immediately and the associated account will be closed.

11 Policy Changes

55hb updates this Privacy Policy as needed. Users will be notified of significant changes via email or platform notification.

• You will be notified at least 14 days before any changes take effect.
• The "Last Updated" date at the top of this page will always reflect the most recent revision.
• Continued use of the platform after changes are made will be considered acceptance of the updated policy.

12 Contact Us

For any questions about our Privacy Policy or requests related to your personal data, please get in touch with us.

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Log in to the platform and chat with us 24/7
• Response time: Typically 24–48 hours