Entertainment is at its best when it stays in control. 55hb believes every player deserves to play responsibly — and helping you do that is our commitment.
Emergency Support
If you're experiencing gaming-related issues, contact 55hb Support today.
Live Chat: Available 24/7
At 55hb, we see gaming as a form of entertainment — not a livelihood or a way to solve problems. Responsible gaming means playing within your means and for the right reasons. It's a mindset where you know when to stop, how much time to spend, and how much to wager.
Online gaming and betting are growing rapidly in Bangladesh. In this environment, 55hb wants every user to make informed decisions. We are ready to provide accurate information, supply the tools you need, and offer support whenever necessary.
Remember — gaming should be enjoyable. If it ever starts to feel like a burden rather than fun, that is the time to stop. 55hb will be with you every step of the way.
55hb's responsible gaming program meets international standards. We continuously work to improve these features.
Gaming should be enjoyable. Don't rely on it for profit.
Decide in advance how much you're willing to spend — and stick to that limit.
Set a daily gaming time limit and take regular breaks.
Chasing losses by playing more is dangerous. Stay in control.
If you feel there is a problem, reach out to us or seek professional help.
Use these features to stay in control of your gaming experience
Set your own maximum deposit cap on a daily, weekly, or monthly basis. Increases require a minimum 7-day waiting period, while reductions take effect immediately.
Set a daily time limit for how long you use 55hb. Once the limit is reached, you will receive an automatic notification or be logged out.
If you need a short break, activate a cooling-off period of 24 hours to 6 weeks. You will not be able to access your account during this time.
You will be automatically stopped once you reach a set loss amount. This limit can be applied on a daily, weekly, or monthly basis.
At regular intervals, you will see a summary of your playing time and spending. This keeps you informed and aware of your actual activity.
For serious concerns, exclude yourself for 6 months to 5 years. Once active, this cannot be reversed before the period ends.
To use these tools, log in to 55hb and go to the "Responsible Gaming" section in your account settings. You can also have them set up with help from our support team.
Setting limits on 55hb is quick and straightforward — changes take effect immediately. See the list below for the available limit types and how they work.
| Limit Type | Time Limit | Takes effect |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate |
| Loss Limit | Daily / Weekly / Monthly | Immediate |
| Session Time Limit | Per Session | Immediate |
| Cooling-Off Period | 24 hours – 6 weeks | Immediate |
| Self-Exclusion | 6 months – 5 years | Immediate |
| Raising a Limit | Any Limit | After 7 days |
| Lowering a Limit | Any Limit | Immediate |
Set your gaming limits in just a few simple steps.
Sign in to your account with your username and password.
Click the profile icon in the top-right corner and select "Settings".
Go to the "Responsible Gaming" tab in your settings.
Select your preferred limit type, enter the amount, and confirm.
Once a limit is set, a confirmation will be sent to your email.
If you have trouble with the settings, our support team is available on Live Chat to help.
If you notice these signs, it's time to seek help
Spending is repeatedly going over the planned budget.
Playing for hours without realizing how much time has passed.
You are placing larger bets to try to win back money you have lost.
Keeping your gaming hidden from family or friends.
Feeling restless, irritable, or anxious when you're not gaming.
Failing to meet daily responsibilities because of gaming.
Borrowing money or drawing on savings to fund your gaming.
Skipping sleep, meals, or other basic needs to keep gaming.
Unable to cut back or stop gaming even when you want to.
If you identify with more than three of the signs above, don't wait — reach out to 55hb Support. We won't judge you; we're here to help.
Answer the following questions honestly and to yourself — this is for you alone.
Have you deposited more than your set amount in the past month?
Have you repeatedly tried to cut back or stop gaming and failed?
Have people close to you expressed concern or complained about your gaming?
Have you placed bigger bets to try to recover money you lost?
Has gaming caused harm to your work, family, or health?
If more than 2 answers are "Yes", please speak with our support team. Seeking help is a sign of courage.
Follow these tips to build healthy gaming habits on 55hb.
Frequently Asked Questions About Responsible Gaming